Recent Delays in Shipping
It has been brought to our attention that the Houston metro area postal services by USPS has been greatly impacted by delays, unscanned drop offs, and untraceable packages. Based on recent updates by the Houston Chamber of Commerce and the United States Postal Service, transit can and has been stalled up to 6 business days.
To avoid misrouted, lost, delayed, and damaged orders, we will be rerouting and shipping all orders from our San Antonio fulfillment location.
All impacted orders are on scheduled to be reshipped by Monday, February 12th, 2024.
Orders placed on or after February 8, 2024 will be processed within our normal timeframe of 1-2 business days.
We appreciate your understanding and patience during this time. For questions regarding impacted orders and/or orders delayed in transit, please contact us via the form below, or at firstname.lastname@example.org
Alchemist + Co Candle Company LLC | 5161 San Felipe St Houston, TX 77056