We currently ship to all states, FPO AP/AE, US Territories, and Canada.

For orders to Japan (non FPO AP/AE), please visit us at www.alchemistandco.jp

Please visit our Shipping + Delivery page for the most current processing times.

We are not currently offering Rush Processing (same day processing) due to our order volume.

We do offer Priority Mail Express (USPS 1-2 day delivery) where available. Please select the preferred option under Shipping in checkout.

Due to high temperatures, we ask all customers to follow the tracking details carefully to ensure quick retrieval if left in an area that is not temperature controlled.

We take pride in our products. If any items are delivered broken or damaged, please send us an email to

hello@alchemistand.co

Subject: Damaged Items

We will be more than happy to review the photos and ship replacement items upon approval.

Please refer to our Returns + Exchanges page for our full policy.

If the recipient requests for an exchange, we welcome all unused products in its original packaging and condition.

Please have the recipient provide the order number, the name it was ordered under, and the shipping address in an email to

hello@alchemistand.co

Subject: RETURN/EXCHANGES

We will provide a postage paid return label via email. A copy of the exchange will be automatically sent to the original order email as well.

We offer personalized candle labels on all 8 oz and 16oz candles. If you would like any other products with a custom label, please email us at hello@alchemistand.co or via the Contact Us form.

Please advise If you would like a proof of the personalized label before shipment for approval.

If you are interested in a custom candle, please reach us at hello@alchemistand.co or via the Contact Us form on our website.

Not all custom order requests will be approved, and please not custom order processing times are between 4-7 business days.

Updated August 1, 2024

Due to high order volume, we are not currently accepting wholesale orders.

If you would like to be added to the list for future openings, please send us an email to

hello@alchemistand.co

Subject: Wholesale Inquiry

We offer complimentary gift wrapping on all candles.

Includes:

• Individually ribbon wrapped candle box with black satin ribbon
• Customized candle label (optional) available for purchase for $3

Please select "Add Gift Wrapping" on the product page for gift wrapping selections.