Free shipping for all US orders $75+
Black and white close-up of a person with a flower in their hair
Black and white close-up of a woman's face with hair covering her eyes and a flower in front.

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FAQ

Where curiosity meets clarity. Everything you need to know, distilled with intention.

Contact

Email: rituals@alchemistand.co
Phone: 213.260.0370

611 Wilshire Blvd
Los Angeles, CA 90017

Discover Alchemist + Co.

Our atelier is located in Los Angeles, California, with an additional fulfilment center in Houston, TX.

Shipping + Return Policies

You will receive an email confirmation once your order has been successfully placed—it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are en route to you.

Each order is individually handcrafted. Please allow 1–4 business days for processing. Larger orders may require additional processing time.

Once your order is prepared for shipment, you will receive a shipping confirmation email with your tracking information. 

Shipping Rates

USPS Ground Advantage
Complimentary on orders over $75
3-4 business days for transit

USPS Priority 2-Day
2-3 business days for transit

For tracking details or current order status, visit My Account.

If you have any questions or need to cancel your order, please email us at rituals@alchemistandco.com during our business hours: Monday through Friday, 9 a.m. to 4 p.m. PT/12 p.m. to 7 p.m. ET

Ingredients + Conscious Craftsmanship

Our candles are formulated with the following certified clean ingredients:

Coconut apricot wax
Organic cotton wicks
Certified clean fragrance oils
Therapeutic grade essential oils
Hand dried botanicals (Rituals)
Ethically sourced crystals (Rituals)

All fragrance oils are free of: Carcinogens, Parabens, Reproductive Toxins, Mutagens, Organ Toxins, Acute Toxins, Pollutants, Petro-carbon Soot, Phthalates

Non candle ritual products are crafted with a blend of: Organic Plant Based Carrier Oils, Therapeutic Grade Essential Oils, Ethically Sourced Crystals, Hand Dried Botanicals.

Sustainability + The Good API

Yes. Our commitment to earth consciousness extends beyond our products. From sustainable plastic free packaging to carbon neutral shipping, our commitment remains.

Our packaging may seem too simple for some. At Alchemist + Co., we are committed to the decision of cutting wasteful packaging. This allows us to remain aligned with our values, while cutting unnecessary costs for high cost packaging.

We are proud to state that the saved expenditures on novelty packaging allows us to route those expenses elsewhere. Livable wages for our artisans and team members.

Wholesale

Yes. We are currently accepting wholesale applications.

We do, however, have a screening process as our products are individually handcrafted, and require our retailers to also be eco conscious and aligned with our core values.

For more information and/or to request an application, contact us at rituals@alchemistand.co